If you are having licensing issues, it may be necessary to remove the licensing storage file in order for the program to recognize your new serial number. To remove the Trusted Storage file (Licensing) located in these areas:
On Windows 10:
- C:\ProgramData\FLEXnet\adskflex_########_tsf.data
- C:\ProgramData\FLEXnet\adskflex_########_tsf.data.backup