Tutorial How Remove Autodesk Licensing Information

If you are having licensing issues, it may be necessary to remove the licensing storage file in order for the program to recognize your new serial number. To remove the Trusted Storage file (Licensing) located in these areas:

On Windows 10:

• C:\ProgramData\FLEXnet\adskflex_########_tsf.data
• C:\ProgramData\FLEXnet\adskflex_########_tsf.data.backup

On Vista or Windows 7/8:

• C:\ProgramData\FLEXnet\adskflex_########_tsf.data
• C:\ProgramData\FLEXnet\adskflex_########_tsf.data.backup

On Windows XP:

• C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_########_tsf.data
• C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_########_tsf.data.backup

Delete any residual Program Files from these locations:

• C:\Program Files\Autodesk\
• C:\ProgramData\Autodesk\
• C:\Program Files (x86)\Autodesk\
• C:\Users\All Users\Autodesk\
• C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\
• C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

The program folders should be clearly named.

• Clean out your TEMP files:
  1. Click the Windows Start button.
  2. In the Run box type %TEMP% and press Enter
  3. Highlight and delete all files. Ignore any files in use.